Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and MeetingNote, Inc. (“MeetingNote,” “we,” “us,” or “our”) governing your access to the MeetingNote website, web application, mobile, desktop and wearable applications, and related services (together, the “Service”).

By creating an account, purchasing a subscription, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you use MeetingNote for an organisation, you represent that you have authority to bind that organisation, and “you” includes the organisation.

You must be at least 13 years old to use the Service. If you are below the age of legal majority where you live, a parent or legal guardian must authorise your use and agree to these Terms. You may not use the Service if applicable law prohibits it.

Provide accurate account information, keep credentials confidential, and promptly update information that changes. You are responsible for activity under your account and must tell us promptly if you suspect unauthorised access. You may not sell, transfer or share an account in a way that compromises security or evades plan limits.

MeetingNote can capture or import recordings, files, documents, images, text and supported links, then create transcripts, summaries, action items, quizzes, flashcards, mind maps, narrated recaps and other AI-assisted outputs. Features, supported sources, quotas, file limits, platforms and processing times can vary by plan, device, language, source quality and technical availability.

The Service may include beta, preview or experimental features. We may change, suspend or discontinue a feature, but will provide notice when required by law. We do not promise that every recording, URL, file, language or third-party source will process successfully.

You retain ownership of content you submit and of your rights in the outputs created for you. You grant MeetingNote and its service providers a worldwide, non-exclusive licence to host, copy, transmit, transform, process and display your content only as needed to operate, secure, support and improve the Service and to follow your instructions, such as generating or sharing a note. This licence ends when the content is deleted, subject to reasonable technical, backup, fraud-prevention and legal-retention needs.

You are responsible for your content and must have all rights and permissions required to submit and process it. This includes copyright permission and any consent or notice required to record a meeting, class, interview, call or other person. Recording and surveillance laws differ by location; MeetingNote does not determine whether a particular recording is lawful.

If you create a public share link, you direct us to make the selected note available to anyone with that link until you revoke it. Review the shared content first and do not publish confidential information or personal data without authorisation.

Transcripts and AI-generated outputs can be incomplete, inaccurate, misleading, or similar to output produced for another user. Audio quality, accents, background noise, source formatting, language choice and model limitations affect results. You must review important output against the original source and use independent judgement before relying on it.

MeetingNote is a productivity tool, not a provider of legal, medical, financial, employment, academic or other professional advice. Do not use an output as the sole basis for a high-impact decision about a person. You remain responsible for decisions, communications, publications and actions based on output.

You may not use the Service to:

• break the law, violate another person’s rights, or record someone without required permission;
• upload malware, exploit code, or content intended to disrupt, damage or gain unauthorised access;
• harass, threaten, exploit, defraud, impersonate, or facilitate abuse of another person;
• process illegal sexual content or any sexual content involving minors;
• infringe intellectual property, privacy, publicity, confidentiality or contractual rights;
• reverse engineer, scrape, probe, overload, bypass limits, or interfere with the Service or its security;
• resell or provide the Service to third parties unless we have agreed in writing;
• use automated means to create accounts or access the Service except through interfaces we authorise; or
• misrepresent AI-generated content as a verified verbatim record when it has not been reviewed.

We may investigate suspected misuse and remove content or restrict access when reasonably necessary to protect the Service, users, third parties or legal compliance.

Some features require a paid subscription. Available plans, price, currency, billing period, trial terms, taxes and included features are shown before purchase. Unless stated otherwise, subscriptions renew automatically for the selected billing period until cancelled.

Web purchases are processed by Stripe. Purchases made through Apple’s App Store or Google Play are billed and managed by that store, with RevenueCat helping us confirm subscription entitlements. The provider’s payment, cancellation and refund rules also apply. Cancel before the renewal deadline shown by your provider to avoid the next charge. Deleting MeetingNote or your account does not by itself cancel an external store subscription.

You can manage a web subscription through the billing portal in Settings and manage an app store subscription through the applicable store account. Except where law or the payment provider’s policy requires otherwise, charges already paid are non-refundable. Ordinary cancellation takes effect as shown by the applicable provider. If you permanently delete your MeetingNote account, we immediately cancel an associated MeetingNote web subscription and remove the Stripe customer profile; access does not continue through the former paid period. We may change future prices with the advance notice required by law; a price change does not retrospectively alter an amount already paid.

The Service depends on third-party platforms and may let you submit links or content from services such as YouTube, Zoom, Instagram, podcasts, cloud storage, Apple or Google. Their terms and privacy policies govern your relationship with them. MeetingNote does not control third-party availability, content, permissions or policy changes and is not responsible for a third party’s acts or omissions. You must follow the terms applicable to any source you import.

The Service, including its software, design, branding, interfaces, documentation and non-user content, is owned by MeetingNote or its licensors and protected by intellectual property laws. These Terms give you a limited, personal, revocable, non-exclusive, non-transferable right to use the Service as intended. No other licence is granted. If you send feedback, you allow us to use it without restriction or compensation, but you are not required to provide feedback.

You may stop using the Service at any time. You can permanently delete your account from Settings → Danger zone → Delete account, or email info@34apps.com for help. Account deletion removes active product records associated with your account, subject to the limited retention described in the Privacy Policy. Cancel any App Store or Google Play subscription separately; those stores can continue billing after the MeetingNote account is deleted.

We may suspend or terminate access if you materially breach these Terms, create risk or possible legal exposure, fail to pay an amount due, or use the Service in a way that could harm users, third parties or our systems. Where practical and lawful, we will provide notice and an opportunity to resolve the issue. Provisions that by their nature should survive termination—including ownership, disclaimers, liability and dispute terms—will survive.

To the maximum extent permitted by law, the Service is provided “as is” and “as available”. MeetingNote disclaims implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any transcript or output will be accurate or meet your requirements. Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.

To the maximum extent permitted by law, MeetingNote and its officers, employees, affiliates, licensors and service providers will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, goodwill, use, data or business opportunities, arising from or related to the Service, even if advised that such damages were possible.

To the maximum extent permitted by law, MeetingNote’s total liability for all claims arising from or related to the Service will not exceed the amount you paid to MeetingNote for the Service during the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law or to liability that cannot lawfully be limited.

We may update these Terms to reflect changes to the Service, providers or law. We will post the revised Terms here, update the effective date, and provide additional notice of material changes when required. Continuing to use the Service after revised Terms take effect means you accept them, except where law requires a different form of consent.

If part of these Terms is unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them as part of a merger, reorganisation, sale of assets, or by operation of law. These Terms and the Privacy Policy are the entire agreement between you and MeetingNote about the consumer Service, unless a separate written agreement applies. Mandatory consumer protections and the courts or laws that must apply where you live are not displaced by these Terms.